Read how we ship the scarves to your doorstep
Domestic & International Shipping Policy
Shipment processing time
All orders are processed within 3 days from the date of payment.
Shipments scheduled for weekends and holidays will be re-scheduled for the next working day. Deliveries may or may not occur on weekends or holidays. Due to the ongoing Covid-19 pandemic, we are experiencing a high volume of orders, and you should expect a delay of 3-7 days. We will communicate these changes directly to you on your contact number and email.
Shipping rates and delivery estimates
Shipping charges for your order will be calculated and communicated to you on email.
Estimated delivery time
FedEx International Priority
3-7 business days
Depends on Shipping Wt. and Destination
Domestic Professional Courier (Delhivery, Indian Speed Post, etc.)
3-5 business days
Depends on Shipping Wt. and Destination Pincode
Shipment to P.O. boxes or APO/FPO addresses
We cannot deliver to P.O. Boxes or APO/FPO addresses.
Shipment confirmation and order tracking
You will receive a shipment confirmation email within 24 hours from the time of payment and tracking number when the shipment is dispatched.
Customs, duties, and taxes
Tri Star Overseas (shawlheaven.com) is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
Tri Star Overseas (shawlheaven.com) is not liable for any products damaged or lost during shipping. Our liability ceases when the goods leave our premises. If still have you received your order damaged, please contact the shipment carrier or our support team directly to file a claim. Please save all packaging material and damaged goods before filing a claim.
International Shipping Service Area
We can ship to any place located in a country that is a serviceable pincode under FedEx Priority Services.
We only refund certain domestic purchases, please make sure that you check the information given on the respective product page.
Fashion Accessories like shawls, scarves, stoles, mufflers, hair covers, bandannas are worn close to the body, possibly wrapped around neck, face and mouth i.e. used as a face covering. Due to ongoing COVID-19 pandemic and the nature of our products, we do not accept used/worn products due to health and safety reasons.
To be eligible for an exchange, your item must be unused and in the same condition that you received it. It must also be in the original packaging with woven labels and hang tags attached.
For more information, email support: firstname.lastname@example.org or our visit https://shawlheaven.com/blog/refund-policy/
Changes To This Shipping Policy
We reserve the right to modify this shipping policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of information, if any, we use and/or disclose it.