{"id":6883,"date":"2020-12-16T11:49:40","date_gmt":"2020-12-16T11:49:40","guid":{"rendered":"http:\/\/shawlheaven.com\/blog\/?page_id=6883"},"modified":"2022-09-24T14:35:54","modified_gmt":"2022-09-24T09:05:54","slug":"refund-policy","status":"publish","type":"page","link":"https:\/\/shawlheaven.com\/blog\/refund-policy\/","title":{"rendered":"Refund Policy &#8211; Read How Cancellations &#038; Refunds Take Place"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"6883\" class=\"elementor elementor-6883\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-3058fd4e elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"3058fd4e\" data-element_type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-45ca9ca1\" data-id=\"45ca9ca1\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-b10fde3 elementor-widget elementor-widget-heading\" data-id=\"b10fde3\" data-element_type=\"widget\" id=\"sample-pack\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-large\">Where's My Refund?<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1201eab6 elementor-widget elementor-widget-text-editor\" data-id=\"1201eab6\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\" style=\"font-size: 16px; font-style: normal; font-weight: bold; margin-bottom: 0px; color: #c0c9d1; line-height: 26px; font-family: Karla, sans-serif; text-transform: uppercase; letter-spacing: 1.6px; background-color: #f9f9f9;\">REFUND POLICY &#8211; KNOW HOW REFUNDS &amp; CANCELLATIONS WORK<\/h1>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-9b9b348 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"9b9b348\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-inner-column elementor-element elementor-element-56d1093\" data-id=\"56d1093\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-20fa8f2 elementor-widget elementor-widget-heading\" data-id=\"20fa8f2\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Returns\/Exchange\n<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c02c3c7 elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"c02c3c7\" data-element_type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0f74be1 elementor-widget elementor-widget-text-editor\" data-id=\"0f74be1\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p class=\"c2\" style=\"text-align: left;\">We have a no refund policy. No Exchanges on customized products.<\/p>\n<p style=\"text-align: left;\">Our policy lasts 7 days. If 7 days have gone by since your purchase, unfortunately we can\u2019t offer you an exchange.<\/p>\n<p style=\"text-align: left;\">We only refund certain purchases under special cases, Please make sure that you check the information given on the product page.<\/p>\n<p style=\"text-align: left;\">Fashion Accessories like shawls, scarves, stoles, mufflers, hair covers, bandannas are worn close to the body, wrapped around neck, face and mouth i.e. used as a face covering.&nbsp;<strong>Due to ongoing COVID-19 pandemic and the nature of our products, we do not accept used\/worn products due to health and safety reasons.<\/strong><\/p>\n<p style=\"text-align: left;\">To be eligible for an&nbsp;exchange, your item must be unused and in the same condition that you received it. It must also be in the original packaging with woven labels and hang tags attached.<\/p>\n<p style=\"text-align: left;\">Additional non-returnable items:<\/p>\n<ul style=\"text-align: left;\">\n<li>Gift cards<\/li>\n<li>Face Masks\/Face Covers<\/li>\n<li>Some health and personal care items<\/li>\n<\/ul>\n<p style=\"text-align: left;\">To complete your return for exchange, we require a receipt or proof of purchase and picture\/video describing the issue (say a, manufacturing defect).<\/p>\n<p style=\"text-align: left;\">Please send your purchase back to us or register the issue within 24 hours of receiving the product.&nbsp;<\/p>\n<p style=\"text-align: left;\">There are certain situations where no exchanges are granted:<\/p>\n<ul>\n<li style=\"text-align: left;\">Used product with obvious signs of usage (stains, sweat, pulls, snags or damage done)<\/li>\n<li style=\"text-align: left;\">Any item not in its original condition, is damaged or missing parts for reasons not due to our error.<\/li>\n<li style=\"text-align: left;\">Any item that is returned more than 3 days after delivery.<\/li>\n<\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-77972fc elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"77972fc\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-inner-column elementor-element elementor-element-f665943\" data-id=\"f665943\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-b780d26 elementor-widget elementor-widget-heading\" data-id=\"b780d26\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Refunds (Special Cases)<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f42aee1 elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"f42aee1\" data-element_type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2034d6c elementor-widget elementor-widget-text-editor\" data-id=\"2034d6c\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p style=\"text-align: left;\">We thoroughly inspect each and every product that we send. There still a chance where you might receive a damaged product. Your first action is to record a video or a picture that highlights the issue.\u00a0<\/p><p style=\"text-align: left;\">Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.<\/p><p style=\"text-align: left;\">If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.<\/p><p style=\"text-align: left;\"><b>Late or missing refunds (if applicable)<\/b><\/p><p style=\"text-align: left;\">If you haven\u2019t received a refund yet, first check your bank account\/source of payment again.<\/p><p style=\"text-align: left;\">Then contact your credit card company, it may take some time before your refund is officially posted.<\/p><p style=\"text-align: left;\">Next contact your bank. There is often some processing time before a refund is posted.<\/p><p style=\"text-align: left;\">If you\u2019ve done all of this and you still have not received your refund yet, please contact us at info@shawlheaven.com<\/p><p style=\"text-align: left;\"><b>Sale items (if applicable)<\/b><\/p><p style=\"text-align: left;\">Only regular priced items may be refunded, unfortunately sale items cannot be refunded.<\/p><p style=\"text-align: left;\">\u00a0<\/p><p style=\"text-align: left;\"><b>Exchanges (if applicable)<\/b><\/p><p style=\"text-align: left;\">We only replace items if they are defective or damaged. \u00a0If you need to exchange it for the same item, send us an email at info@shawlheaven.com\u00a0and send your item to: Tri Star Overseas | 43 B Opp. Police Lines, RB Parkash Chand Road, Amritsar \u2013 143001 (Punjab).<\/p><p style=\"text-align: left;\"><b>Gifts<\/b><\/p><p style=\"text-align: left;\">If the item was marked as a gift when purchased and shipped directly to you, you\u2019ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.<\/p><p style=\"text-align: left;\">If the item wasn\u2019t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.<\/p><p style=\"text-align: left;\"><b>Shipping<\/b><\/p><p style=\"text-align: left;\">To return your product, you should mail your product to:\u00a0Sharma Handicrafts | 43 B Opp. Police Lines, RB Parkash Chand Road, Amritsar \u2013 143001 (Punjab).You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.<\/p><p style=\"text-align: left;\">Depending on where you live, the time it may take for your exchanged product to reach you, may vary.<\/p><p style=\"text-align: left;\">If you are shipping an item to us, you should consider using a track-able shipping service or purchasing shipping insurance. We don\u2019t guarantee that we will receive your returned item.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-680ddb8 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"680ddb8\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-1964afe\" data-id=\"1964afe\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-4bc06f6 elementor-widget elementor-widget-heading\" data-id=\"4bc06f6\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h4 class=\"elementor-heading-title elementor-size-medium\">Follow Us For Latest Updates<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-28ca2b36 elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"28ca2b36\" data-element_type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-ac55b79 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"ac55b79\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-inner-column elementor-element elementor-element-1546e8a\" data-id=\"1546e8a\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-2fd0cdd3 elementor-shape-square e-grid-align-mobile-center elementor-grid-0 e-grid-align-center elementor-widget elementor-widget-social-icons\" data-id=\"2fd0cdd3\" data-element_type=\"widget\" data-widget_type=\"social-icons.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-social-icons-wrapper elementor-grid\">\n\t\t\t\t\t\t\t<span class=\"elementor-grid-item\">\n\t\t\t\t\t<a class=\"elementor-icon elementor-social-icon elementor-social-icon-facebook elementor-repeater-item-8984ca6\" href=\"https:\/\/facebook.com\/tristaroverseas\" target=\"_blank\">\n\t\t\t\t\t\t<span 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fa-youtube\"><\/i>\n\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t<\/span>\n\t\t\t\t\t\t\t<span class=\"elementor-grid-item\">\n\t\t\t\t\t<a class=\"elementor-icon elementor-social-icon elementor-social-icon-twitter elementor-repeater-item-7fdcf27\" href=\"https:\/\/twitter.com\/shawlheaven\" target=\"_blank\">\n\t\t\t\t\t\t<span class=\"elementor-screen-only\">Twitter<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<i class=\"fa fa-twitter\"><\/i>\n\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t<\/span>\n\t\t\t\t\t\t\t<span class=\"elementor-grid-item\">\n\t\t\t\t\t<a class=\"elementor-icon elementor-social-icon elementor-social-icon-pinterest elementor-repeater-item-2306ca8\" href=\"https:\/\/pinterest.com\/shawlheaven\/\" target=\"_blank\">\n\t\t\t\t\t\t<span class=\"elementor-screen-only\">Pinterest<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<i class=\"fa fa-pinterest\"><\/i>\n\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t<\/span>\n\t\t\t\t\t\t\t<span class=\"elementor-grid-item\">\n\t\t\t\t\t<a class=\"elementor-icon elementor-social-icon elementor-social-icon-whatsapp elementor-repeater-item-2190cc6\" href=\"https:\/\/wa.me\/919888812207\" target=\"_blank\">\n\t\t\t\t\t\t<span class=\"elementor-screen-only\">Whatsapp<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<i class=\"fa fa-whatsapp\"><\/i>\n\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t<\/span>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Where&#8217;s My Refund? REFUND POLICY &#8211; KNOW HOW REFUNDS &amp; CANCELLATIONS WORK Returns\/Exchange We have a no refund policy. No Exchanges on customized products. Our policy lasts 7 days. If 7 days have gone by since your purchase, unfortunately we can\u2019t offer you an exchange. We only refund certain purchases under special cases, Please make [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-6883","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v18.0 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Refund Policy - Read How Cancellations &amp; Refunds Take Place<\/title>\n<meta name=\"description\" content=\"Refund Policy - Know How Refunds &amp; Cancellations Work\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/shawlheaven.com\/blog\/refund-policy\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Refund Policy - Read How Cancellations &amp; 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